About CleanAnswers
Your trusted partner for maintaining spotless spaces across Singapore
Our Story
CleanAnswers began operations in 2015 when three facility management specialists recognized a gap in the Singapore market. Businesses and homeowners needed reliable cleaning partners who understood local requirements and delivered consistent results.
Starting with a team of 8 trained cleaners, we focused on Serangoon and nearby districts. Our approach was straightforward: show up on time, use proper equipment, and do the work right. Within two years, we expanded to cover all major residential and commercial areas across the island.
What We Do
We handle residential apartments, HDB flats, condominiums, offices, and retail spaces. Our 45-person team includes specialists trained in carpet care, window cleaning, and post-renovation work. Each cleaner completes 120 hours of training covering safety protocols, equipment handling, and customer service standards.
Operating from our Serangoon Gardens Way location, we service clients throughout Singapore. Our equipment inventory includes HEPA-filter vacuums, commercial steam cleaners, and eco-certified cleaning solutions approved by Singapore's National Environment Agency.
We track service quality through client feedback forms and conduct monthly performance reviews. Our retention rate stands at 89% because we focus on practical solutions rather than empty promises.
Our Principles
Reliability
We arrive at scheduled times and complete work within agreed timeframes. Our punctuality rate is 96%.
Transparency
Fixed pricing with detailed breakdowns. No hidden fees or surprise charges after service completion.
Safety Standards
All staff hold valid work permits and insurance coverage. We follow MOM workplace safety guidelines.
Continuous Training
Quarterly skills updates keep our team current with industry methods and equipment technology.